Go2Market Insights, Inc. (“G2M,” “we,” or “our”) and its affiliates and subsidiaries may engage and use certain third-party data processors (“Sub-Processors”) to provide services to our customers. These Sub-Processors may have access to personal data provided directly by our clients or to which we may have access in order to perform the contracted services or to enable requested features related thereto (“Client Data”). This page provides important information about the identity, location and role of each Sub-Processor. Terms used on this page but not defined have the meaning set forth in the general Terms and Conditions or superseding written agreement between G2M and its Clients (the “Agreement”).

We currently use the below list of Sub-Processors to provide infrastructure services, customer support, service administration services, and email notifications. Please note that not all Sub-Processors are used in the provision of all services we provide and some may only be involved in assisting with the provision of specific services.

Infrastructure Sub-Processors

Sub-ProcessorLocationPurpose / ServicesWebsite & Contact Details
Microsoft CorporationUnited StatesCloud services, website hosting, and data center services;
Business administration, delivery, support, and related services
1 Microsoft Way
Redmond, WA 98052

General Sub-Processors

Sub-ProcessorLocationPurpose / ServicesWebsite & Contact Details
Okta, Inc.United StatesAuthenticationwww.okta.com
100 First Street, Floor 6
San Francisco, CA 94105
SendGrid (Twilio Inc./ SendGrid, Inc.)United StatesEmail deliveryhttps://www.sendgrid.com
1801 California Street
Denver, CO 80202
FreshworksUnited StatesCustomer supporthttps://www.freshworks.com
2950 S. Delaware Street
San Mateo, CA 94403
IntercomUnited StatesCustomer supporthttps://www.intercom.com
55 2nd Street,
San Francisco, CA 94105
HubSpotUnited StatesCustomer relationship management, marketinghttps://hubspot.com
2 Canal Park
Cambridge, MA 02141
StripeUnited StatesCredit card processinghttps://stripe.com
354 Oyster Point Blvd
South San Francisco, CA 94080
GoogleUnited StatesOnline traffic analyticshttps://google.com
1600 Amphitheatre Parkway
Mountain View, CA
Celonis d/b/a MakeUnited StatesData orchestrationhttps://make.com
One World Trade Center, 87th Floor, New York, NY, 10007
MixpanelUnited StatesProduct analyticshttps://mixpanel.com
1 Front Street, 28th Floor
San Francisco, CA 94111
AppCuesUnited StatesUser onboardinghttps://appcues.com
177 Huntington Ave, Suite 1703
Boston, MA 02115

As our business and services evolve, we may add, remove, or update information about our Sub-Processors on this webpage or retain the services of additional Sub-Processors, if we determine their processing activity will improve or enhance our ability to deliver our services to you. We will periodically update this page to reflect changes to our Sub-Processors. If you have any questions about our sub-processing activities, please contact us as described in the general Terms and Conditions.

Last Revised: April 29, 2024